Unconscious bias shapes decisions every day. Often quietly, unintentionally, and with real consequences for people, projects, and organisations.
This interactive eLearning course is designed specifically for creative, cultural, and heritage workplaces, helping you recognise how unconscious bias, stereotyping, and prejudice show up in real-world settings, and what you can do to challenge them in practical, proportionate ways.
Through sector-relevant scenarios, reflective exercises, and clear legal context, you’ll move beyond awareness and build the confidence to make fairer, more inclusive decisions in your work.
The course is made up of four short, focused modules:
Explore the differences between unconscious bias, stereotyping, and prejudice, and how they show up in creative, cultural, and heritage workplaces.
Understand how unconscious bias intersects with equity, diversity, and the Equality Act 2010, including the nine protected characteristics and why they matter.
Identify common types of unconscious bias and explore how they affect inclusion, youth voice, decision-making, and group dynamics.
Reflect on personal and organisational bias and apply practical strategies to reduce bias in everyday work.
Identify and Understand Bias
Gain a clear understanding of unconscious bias and how it manifests in daily interactions and professional practice.
Impact on Work
Explore how bias can influence safeguarding, project management, team dynamics, and recruitment processes, often leading to inequitable outcomes.
Mitigation Strategies
Learn practical approaches to reduce the influence of bias in decisions, policies, and organisational culture.
Self-Reflection and Growth
Engage with reflection activities designed to help you recognise your own biases and respond constructively.
This engaging self-guided course combines a variety of formats to keep learning active and relevant:
Video explainers to ground key concepts
Scenario-based exercises to explore decisions in realistic contexts
Hotspot images and case studies to practise recognition and response
Flashcards to break down complex topics
Puzzles, quizzes and matching exercises to test understanding
Reflection prompts to apply ideas to your organisation and role
Captions, transcripts, and audio options to support accessible learning
Sector-specific scenarios rooted in creative, cultural, and heritage workplaces
This course is suitable for anyone working or volunteering in creative, cultural, or heritage settings, including:
Staff, freelancers, and volunteers
Managers, producers, project leads, and trustees
Front-of-house, learning, participation, and engagement teams
Organisations working with children, young people, communities, or audiences
No prior knowledge is required. The course is accessible, reflective, and relevant whether you’re new to the topic or refreshing your understanding.
By the end of the course, you will be able to:
Clearly distinguish between unconscious bias, stereotyping, and prejudice
Recognise how different types of bias show up in casting, recruitment, project management, safeguarding, consultation, and audience engagement
Understand how unconscious bias intersects with equity, diversity, and the Equality Act 2010
Identify common bias patterns that affect youth voice, group dynamics, and inclusion
Apply practical strategies to reduce bias in meetings, recruitment, decision-making, and organisational culture
Reflect on your own assumptions and plan realistic actions for ongoing improvement
This isn’t a generic unconscious bias course. It has been developed specifically for creative, cultural, and heritage contexts, using examples that reflect the realities of your work, from casting decisions and community projects to front-of-house interactions and internal meetings.
The course is:
Highly interactive – with videos, scenarios, sliders, flashcards, and decision-making exercises
Reflective but practical – encouraging honest self-reflection alongside clear actions
Grounded in UK legislation – including the Equality Act 2010 and sector-relevant guidance
Designed for real change – focusing on processes and behaviours, not blame
You’ll be encouraged to pause, question assumptions, and test fairer ways of working, all without judgement or oversimplification.
This course is brought to you by the expert trainers at Artswork Professional Development, who are proud to share their decades of experience of personal and professional development within the creative, cultural and heritage sectors.
This course is suitable for:
Organisations aiming to provide consistent bias awareness training across teams, volunteers, or freelancers
Managers and decision makers who want to improve recruitment, management, and team culture
Individuals seeking to become more mindful, equitable, and inclusive in their work
If you’re purchasing on behalf of others, a group order gives you Seat Manager access. This includes a simple admin dashboard where you can:
Share sign-up links with staff (with or without existing accounts)
Enrol or remove individuals directly
Track progress and activity, including log-ins and licence use
It’s a straightforward, cost-effective way to provide unconscious bias training across employees, volunteers, and freelancers – with remote access and the flexibility for everyone to learn at their own pace.
Buy in conjunction with other courses to save
The course takes approximately 2–3 hours to complete, depending on how much time you spend engaging with the interactive activities and reflection prompts. You can complete it in one go or dip in and out.
Yes. This is a fully online eLearning course that you can complete at your own pace. You’ll have 12 months’ access from the date of registration, so you can pause, return, and revisit sections whenever you need.
Yes, you will be able to download a certificate of completion once all sections in the course player have been marked as complete.
Yes. The course includes interactive scenarios, case studies, hotspot activities, quizzes, and reflection prompts, all grounded in realistic creative, cultural, and heritage contexts. These are designed to help you apply learning directly to your role and organisation.
Yes. Many organisations enrol entire teams, freelancers, or volunteer groups on this course. We can set up group access, progress tracking, and invoicing. Please contact [email protected] to discuss organisational options.
The examples and scenarios in this course are tailored to creative, cultural, and heritage workplaces, but the core principles and learning are relevant to people working in any sector. If you’re looking for a more neutral, workplace-wide version of this training, we can adapt the content to suit different organisational contexts. Please contact [email protected] to discuss your requirements.
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