• Price: £25

  • Length of Course: 2-3 Hours

  • On-Demand Course

Course Overview

Collecting meaningful feedback is essential for understanding the success and areas for growth in any project or program. This course takes you step-by-step through the process of creating effective surveys, helping you design questions that provide reliable, useful insights. You’ll also learn how to analyse your survey results and present them in a way that leads to informed action.

From selecting the right types of questions to ensuring your survey is accessible to all, this course will provide practical tips and strategies for gathering both qualitative and quantitative data. Plus, we’ll cover different approaches to evaluation, allowing you to tailor your methods to fit the needs of your organisation or project.

What You Will Learn:

  • How to design surveys that gather meaningful, unbiased feedback

  • Best practices for writing clear, engaging, and effective survey questions

  • The difference between qualitative and quantitative data, and how to collect both

  • Key evaluation methods, including formative, summative, and process evaluations

  • How to report your findings using charts, graphs, and narrative summaries

  • Practical tools for ensuring survey accessibility and maximising response rates

Who Is This Course For?

This course is designed for:

  • Project managers and coordinators looking to evaluate program impactResearchers and analysts seeking better data collection methods

  • Researchers and analysts seeking better data collection methods

  • Educators, facilitators, and workshop leaders gathering participant feedback

  • Anyone responsible for designing surveys or collecting feedback in their role

This course is brought to you by the expert trainers at Artswork Professional Development, who are proud to share their decades of experience of personal and professional development within the creative, cultural and heritage sectors. 

Course curriculum

  • 1

    Introduction to this course

    • How to use the course player

    • Survey

    • Reflective learning

    • Developing your learning
  • 2

    What are surveys?

    • What is a survey?

    • What kind of information can surveys gather?

    • Exploring your own experience of surveys

    • Sampling methods
  • 3

    Developing a Survey

    • The purpose of your survey

    • Planning your Survey

    • Case Study

    • Who is the survey aimed at?

    • Methodology

    • Data privacy and ethics

    • Time and Resources
  • 4

    Designing your survey

    • Survey Design

    • Scaling tools

    • Top tips on making your survey flow
  • 5

    Writing your report

    • Creating your report
  • 6

    Using surveys for evaluation

    • What is evaluation?

    • Terms relating to evaluation

    • Different evaluation approaches
  • 7

    Well done on completing this course

    • Congratulations on completing this course

    • Reflecting on your learning

Have a look at our other courses:

Surveys play a crucial role in gathering valuable feedback and data, enabling organisations and individuals to assess their impact, understand audience preferences, and make informed decisions.

  • Understand the importance of surveys and how they can be used within cultural organisations and the creative sector, as well as consider who your survey is aimed at and how to best approach them

  • Explore different types of survey questions and response formats to ensure reliable and valid data collection

  • • Develop skills in formulating clear and concise survey objectives and research questions